Customer Testimonials
My sales person Jonathan King was amazing. Firstly super friendly.. listened to all info of the vehicle I was looking for. Communicated above and beyond . Went above and beyond to find what I was looking for. AAAANNNDā¦ DELIVERED exactly the Land Cruiser I wanted. I will sayā¦ I am only shopping with Tonkin Toyota. Another noteā¦ the staff there is top notch.
Just got a beautiful brand new Corolla. They hooked me up and made sure to be patient with me and all my questions. Also, got my payment to where I needed it. It was my first time leasing a car and I got a very thorough explanation and I am extremely happy with my purchase. Shout out to Felipe. He is a great salesman and helped me with a smooth transaction and shout out to Scott from financing. He made sure I was 100% comfortable and understanding of my purchase. Will definitely recommend anyone looking for a new car. This place ...
It was easy (maybe too easy) to buy a car from Ron Tonkin Toyota with Alia's help. Alia Tran was our salesperson and she was fabulously helpful from the beginning to the end of the car buying process. We highly recommend Alia. Thank you, Alia.
I'm very picky about dealerships, and this one is my vavorite. I've been going there for close to 20 years. Cody helped me with my most recent service visit. He was kind, down to earth and listened to my concerns. Unfortunately there are a lot of dealerships and auto repair shops who don't think twice about trying to take advantage of women, assuming they don't know about cars. Highly recommend this dealership.
Glad we purchased our Tacoma from you and the service people were wonderful!
I have bought several autos in my lifetime and I had the best experience buying a car with Maksim Borkin from Ron Tonkin Toyota. There was no pressure to buy and he was kind and easy to work with.
Ron Tonkin Toyota takes customer service to the highest level! This was our eighth Toyota purchase but first at this dealership. From our service advisor, Ravi, to Brian in Finance, we know weāve found our Toyota forever home.
Best service ever, every time.
I worked with Damian Robledo and received excellent service with detailed communication every step of the way. They were ready for my car as it was being towed in towards closing time and provided a thorough check-in without rushing. Easy process from start to finish for my needed repairs.
Simply the best, 10+. We dealt with a great team. Service (Mitchell), sales (Justin Lemons) & finance (Jacob & Scott). All were professional, friendly, knowledgeable and went above and beyond to meet our needs. I rarely complete surveys or ratings but this team was exceptional. We had a car serviced and purchased 2. The entire process was painless & enjoyable. I feel as though we have new friends! Thanks to the entire team!!
These guys were great, Rene and Sergio made me feel like family. This was the best car buying experience! 100% will become a return customer!
Working with sales person Kitty Mitchell and finance agent Jacob A. was a breeze. Kitty was just the right amount of sales person, as in no strong arming. The car came as described and more quickly than expected. Would do business with this shop again.
Sarah Connor was very knowledgeable and informative.
Damian Robledo was Great at explaining what was needed to keep my car in top shape. Thanks Damian for EXCELLENT SERVICE
Sarah was friendly & excellent! Service was fast. Great job team!
Meekeenon was a great service manage for my needs. I was forced to leave my truck at the overnight window. Meekeenon was in touch with me throughout the process and was even in touch with my insurance company at least twice during the day and my truck was returned in great shape.
Justin Lemons knows his stuff because he had exactly what I needed ready and waiting for me when I got there. In my case the Universe conspired as wellātwice now (this is my second vehicle purchased through Justin) to provide an incredible vehicle and he truly did make it easy for me to buy a gorgeous gently used Toyota Highlander. It was amazing! Then when I met Scott in finance, he had so much poise and depth of character with creativity of finding the best bank too; I somehow felt calm and cared about and even beautiful (ladies itā...
The best service, Mr. Noe Chavez is very professional, always showing a sales policy very open to our needs, my wife and I are really very grateful.
Best customer service ever. A big thank you to Justin Lemons, F&I Roy, and Jason. Love my new Prius and an efficient sales team made it an enjoyable experience.
Great customer service from Albert and the rest of their team. Got all my questions answered and left happy in my car
My husband and I had the best experience at Ron Tonkin Toyota yesterday. From our first telephone call that Ethan Gudgell answered, to the service he provided when we arrived at the dealership was just top notch. Ethan listened to our desires for our next truck, did not try to upsell us or pressure us in any way. My husband drove home in his "new used Tundra" and we could not be happier. Call and ask for Ethan. This young man is just excellent at his job. Karen Howard
Ron Tonka Toyata continues to provide outstanding support. Today, I called and spoke to Sarah over the phone. She really understood what my Rav4 needed and told me to bring it in. Upon arrival Ravi Kim provided great customer support. He articulated everything that was needed to be done, and gave me estimates that were spot on, explaining in detail the total cost. Jason took excellent care of my car! That is why we bring all of our vehicles here to this location at SE 122nd south of Stark street in Portland.
If you need someone who speaks English and Spanish and understand your needs. Rene is the man
I just bought a new car at Ron Tonkin Toyota last night and had a great experience there. A special Thanks to Mr. Thai Nguyen for going out of his way to get me the car that I wanted! He was very professional, knowledgeable, friendly, nice, and caring; especially, I didnāt feel that he pressured me into buying, but rather helping me get the car that fits my needs/desires. I am very happy with the services that I received from him and the staff. I also would like ETO express my appreciation to his store manager, Mr. Joe (...
We recently bought a new car a few days ago and Jonah was really patient and gave a helpful rundown of the features of the car. It made the process so much easier š
Had a great overall experience at Ron Tonkin Toyota! Luis was a great salesman and an awesome dude in general! Management and the Finance team were great at working with me through all of my trials and tribulations of going from one trim of Rav4 to another and all of the things that just came in my way to getting a new car. Finally got one that suited my needs and the Tonkin team came through for me. They have definitely gained a customer for life. Cheers to Luis again, and Roy in finance for being awesome people!
Fast and friendly service. Got me in the same day.
Great experience buying my first new car. Luis help d me through the entire process and was absolutely wonderful!
Many places to buy your Toyota, but only one place to buy from Kittyana! She is absolutely THE BEST! Knowledgeable, friendly, and efficient. Canāt recommend her enough, love my new Tundra!
I recently purchased a new Rav4 from Ron Tonkin Toyota, and I had a great experience with Roni. There was a bit of a wait time between reserving the car and it arriving at the dealership and Roni was super on top of providing me updates all the way through. When the car arrived at the dealership the process was very smooth, well prepared, and I got to take the car home shortly thereafter. Highest recommendation for Ron Tonkin and ask for Roni!
Evething a great
Kittyana was very helpful in the process to get the exact vehicle we wanted. Cheerful and not pushy, it was a great experience.
Let me preface my review by stating that I live in Los Angeles, CA, and Ron Tonkin Toyota is in Portland, OR. So - I recently had a really positively memorable purchase experience with Max at Ron Tonkin Toyota (RTT). After searching for close to two (2) years, I discovered the vehicle I'd been searching for on RTT's website last week. I reached out electronically late last Monday night, 10/7, expecting to maybe hear from someone the next day. The response was immediate and came with an offer to reach out first thing the next morning. As soon as the ...
Whenever I've gone into Toyota for service's to my Tundra or just needed some questions answered, I've always received great customer service from my sales representative Thai Nguyen. He has gone above and beyond with helping my wife and I find the vehicles that we wanted and continue to love to this day. I would recommend Thai to help anyone with their future vehicle purchases.
My Service Rep, Ravi Kim was super helpful explaining what the Technician found. Very personable and great to work with.
Jack Lord is great; I can always trust his help and guidence.
Jenni was great to work with! Not pushy and always informative throughout the process of the sale.
Cody was great to work with yesterday when I brought my car in for maintenance on a really busy day! Thank you for working my car in when I came in a week early!
This is the third Tacoma I have purchased from Tonkin Toyota. I highly recommend Tonkin Toyota. I have used Mansour for all three of my trucks. He has always been honest with me and I feel like I am leaving with a fair deal. I don't mean to sound like an advertisement but if you are looking for a new Toyota go to Tonkin Toyota and ask for Mansour.
I bought a car from Rene. He was very patient and had great customer service skills. I did not feel pressured into buying anything. He was knowledgeable about the cars and helped me find the perfect car for my little family! Thank you Renee. If anyoneās is looking for a decent car please go see Rene.
(Translated by Google) Friendly, serious and professional. (Original) ååļ¼č®¤ēļ¼äøäøć
Just bought my dream car with Ron Tonkin Toyota and worked with Kittyana Mitchell who helped me find the perfect car. Brian in Finance was so personable and Justin Lemons was so informative showing me all the bells and whistles on my car. The team was outstanding!! Thank you for making buying a car so easy!
Great experience buying my tacoma! Maksin, Mitchel and Bryan were highly transparent, responsive and helpful.
They are really friendly/helpful people, plus we had a great experience!
Bought new Tundra last week. Gideon was my sales person. He was excellent. Very knowledgeable about different trim levels. Highly recommend him.
We just got our new minivan and couldnāt be happier with the entire experience we had at Roy Tonkin Toyota. Special shout out to Jacobi in sales and Roy in Finance who were so professional, knowledgeable and friendly. They are such great guys who made the whole car buying experience actually enjoyable. We wouldnāt hesitate to recommend them to our family and friends.
Great experience this weekend for my first maintenance appointment. Cody was super accommodating and friendly! All the staff were happy seeing my pitbull and gave her lots of love. Thanks yāall!
Every experience at this dealership is better than the last! All of the staff is incredibly helpful and nice - especially Justin Lemons. I wouldnāt buy a car from anyone else!
I applaud Mitchell Strasburg, my service advisor at Ron Tonkin Toyota for his cheerful and excellent service.
Got good quick service, kind and respectful. Shout out to Mr. Jack Lord my service advisor he's #1!!!!!
Junior did an excellent job of helping me out. He was very polite, kept me informed, got me in and out fairly quickly, and help me find my car in the parking lot. Heās a great guy!
Thanks Maxsim Borkin. You were professional and a pleasure to work with.
My salesperson Maksim went so far as to give me weekly updates on my ordered vehicle and picked me up at the Amtrak station when it was time for delivery.
The only thing I have to say everything works. There are lots of buttons on my RAV4 that I'm not Familiar with on this machine. So far I haven't broken it. The manual is in the glove box if I can locate the right one.
I recently purchased a new car from Tonkin Toyota. Luis Montes set up the appointment at a great time for me by email and text, to meet with Kittyanna that made me feel comfortable in what I am looking for in a car. I was looking for a used car, but she hooked me up with a brand new 2024 Toyota Corolla with a great price. I told her I am not being to picky on a vehicle and said I'll take it. Scott that handles the paperwork was great as well, and made me feel comfortable too. He set ...
Awesome experience all the way around! Justin was super helpful and attentive through the entire purchase (and after too). Thank you!!
We were very pleased with our experience buying our 4runner from Ron Tonkin Toyota. Luis Medrano Montes was exceptional and took the time we needed to look at different vehicles to decide which one would work best for us. Thank you so much for the excellent service. We will be buying from you again in the future.
Kittyana Mitchell was fantastic to worth with!
These guys are great. Bryant and Mitch went above and beyond to make this Internet purchase easy. I found the car online and contacted them. They proved responsive but not pushy. Then they proved flexible on price when I found a similar car elsewhere for cheaper. Prior to me driving 6 hours to buy it, they sent me a phone video of the car inside and out to reassure me of its condition. Even Jeremy the finance guy wasnāt painful, and thatās saying something. Best car buying experience Iāve ever had
I had a great experience during my time there, Alia Tran helped me the whole way through and was able to get me the truck I wanted and a price i liked !
Jack is the best!
We had a great experience with Rene Ovalle who was able to get us just the type of safe, reliable used Toyota we wanted for our teen daughter. Thanks!
Roni was really great help! She took care of me and really made my experience great!
As a long time customer of Ron Tonkin Toyota I felt it was time to put out a good review on the people who take great care of me, specifically Ravi Kim and his service team; I am never disappointed when dealing w/Ravi - he's top notch, a Toyota owner himself, I always get the best of care in addition to personal tips for my vehicle. There are long time team members I also enjoy dealing with, such as Mitchell (cannot recall his last name, but if you know Mitchell you know). Additionally the Tonkin Toyota service department ...
Sarah Conner was my Service Advisor for my recent visit. She helped me understand what they were doing with my service and how my service package works. She also helped me turn off Lane Assist and program my Multi-media screen to meet my needs. She was warm, answered all my questions and was a delight to work with!
Mitchell is very nice
Victor and Jonah both helped me pick the right car and purchase it. They were both considerate and thorough in showing me the best deals available, and walking through the whole process with detail. Victor was very helpful in the final purchaser and went above and beyond! Great customer service and I would recommend anyone to go to him for a car purchase.
I brought my car in for a minor service and I continue to be impressed with this department. The employees are all very professional and friendly. Efficiency is evident and the energy is high. The work was completed so quickly! The service advisor working with me was Aaron Capenia. He is exemplary!
The team at Tonkin Toyota are amazing. From our awesome salesperson Justin Lemons to the service team who literally run out to greet you and take care of your vehicle, they really care about their customers. I've dealt with a number of dealers in the Portland Metro area and Tonkin Toyota is by far the best. Justin listened to what we were looking for and found us exactly what we wanted. No heavy sales pressure, no upsell, just honest customer service. I highly recommend.
I donāt remember my advisors name but he was great I prefer this dealership above all others for their friendliness and customer care
Ravi helped me out with my questions about a leveling kit and tires for my 4Runner. It was super helpful and appreciated!
Buying a car is super confusing and stressful, Rene and Luis really made this a fun and surprisingly easy experience. More importantly I know I got the best deal possible. I highly recommend!!
I had a wonderful experience purchasing a Corolla at this dealership last Tuesday. Highly recommended! I called in and asked about the Corolla at 4pm. Gideon helped make arrangements so that the vehicle was transferred from a nearby dealer. At 6:30pm I walked in to see the car. Max helped me with the walk through, test drive, trade in estimate, pricing, and insurance. The team stayed late to process the payment & paperwork, and I drove the new car home. The experience was very streamlined, efficient and pleasant. The staffs are professional and honest. I also love the Corolla - ...
Thank you so much for everything. Obe of everything best customer service.
I had the best experience with Thai! He was so friendly, not pushy at all. Showed us several vehicles and then made the process so easy. Even got me a better rate than my bank was going to give me. I highly recommend you go see him if you are looking for a new vehicle. I love my new RAV4!! Thank you so much Thai!!!!
We have bought many a car with Justin and love him! He always makes things wonderful!
Felipe Dacruz was the man who greeted me at the door, he did a fantastic job throughout the entire process making sure i was taken care of by bringing me water, answering all my questions thoroughly, and making the atmosphere feel comfortable. Jonah Jean helped me and Felipe since Felipe was recently hired, without asking questions he explained everything perfectly regarding the deal, they both were able to sell me my car the day I came in, i was convinced by Jonahās experience and Felipeās friendliness that i was making a good decision, I will definitely be a ...
Victor really helped get everything sorted and got me everything I was looking for amazing customer service
I had a great experience buying a vehicle from Ron Tonkin Toyota. Jonathan King was especially helpful and went out of his way to ensure I was set with everything I needed. Everyone else I interacted with at the dealership was also very helpful and professional.
Robin was great as usual. My car was due for the five year service and he explained everything in detail. I have worked with him before and he is always gracious, knowledgeable and wants the best for the customer.
Awesome customer service from Ravi. He helped me exactly with what I need on my car and advice me for future service. I will definitely come back to him for my future service.
Damian Robledo was very helpful from the beginning to the end. Communicating with me through everything, updating me on through text and email. I was on a phone call and he politely let me know that my vehicle was ready to go. Thanks again, Ron Tonkin Toyota and Damian!
Ron Tonkin Toyota has been my dealership since 2006 (they've now sold me two cars and done a lot of maintenance on three vehicles). They are fantastic. Justin Lemons sold me a Prius Prime this week. He was highly recommended by the service department and they were absolutely right. Justin did not try to push a more expensive car on me or engage in any predatory business practices. I spent the entire week going back and forth on car models and Justin was readily available to talk and pull information for me and was clearly invested in helping me find ...
Got my 4Runner with the help of Sergio & Luis. Great service and nice people.
Ravi was superb!!! He has helped me out with service at Ron Tonkin several times now and has always been excellent!!! 5 star!!
Brought my Rav4 in after a year and 10k miles. I spoke with Ravi Kim and he got my vehicle looked at quickly and replaced the needed parts. Thank you Ravi and the maintenance staff at Ron Tonkin Toyota!
I bought a brand new 2024 Tundra from here. Within the first 200 miles the transmission was making a weird noise. I took it in within a week of ownership. My Tech Advisor Jackson Tran was incredibly helpful with all of this and even brought the truck out to my house in Oregon City on Saturday so I could leave on a road trip the next morning. Having to get a new transmission in a brand new truck sucked, but Jackson made it much more pleasant than it could have been. Jackson is the reason I will continue to have my truck ...
Luis and Roy were super awesome and helpful
Jacobi was great. Quick and easy!
The experience was very pleasant. Mr. Robin Boyd was very knowledgeable and kind.
Sam Gilbert did a great job with my car service. He recommends all the services needed and provided me the discount when asked. He know how to make me happy. He is very friendly and took good care of me. THANK fir the wonderful services.
Our saleswoman Roni was great, 5 stars!
We went looking for pickup trucks and was fortunate enough to get Noe Chavez as our Sales person. He is an excellent salesman very knowledgeable, super friendly and was really patient with us throughout the whole process. We finally decided to get a 2024 Toyota Tundra. We are so glad we got to work with Noe Chavez and would definitely come back. Great team at Ron Tonkin Toyota.
2nd car I bought from Ron Tonkin. I bought my BMW 340i GT in January 2024. I loved that car. Very fun car to drive. But I got a better job and called Gideon & asked for a newer car. Lucky me they had my dream car! An Audi RS7. I traded in my BMW and bought the Audi. They were very reasonable with the trade in. Everything went very smoothly. No haggling, no going back & forth. Scott the finance manger was awesome to work with. Really chill & down to earth guy! If you are looking for a great ...
My husband and I have now purchased three vehicles from Ron Tonkin Toyota. We've been fortunate enough to have Ali Rahima, one of Tonkin's sales consultants, each time. Ali listens, is not pushy, and has done his utmost to find the "perfect" vehicle for our needs. In 2915, when we decided to take a trip across the country and back we decided it was necessary to find a newer car with lower mileage (we had an older Sienna to trade in). Ali came through with a 2014 Sienna which has been a joy to drive. Reluctantly, we've ...